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Support

Need help? We're here for you.

Frequently Asked Questions

How do I cancel my subscription?

Manage your subscription directly through Apple:

1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Find QuitVape and tap Cancel Subscription

How do I delete my account?

Open QuitVape → Settings → Delete Account. This permanently removes all your data immediately. This action cannot be undone.

How do I export my data?

Open QuitVape → Settings → Export Data. You'll receive a CSV file with all your logs, stats, and profile information.

Is my data private?

Yes. Your quitting data is encrypted and never shared with third parties for advertising. See our Privacy Policy for full details.

The AI coach gave me bad advice

The AI coach provides general wellness support and is not a medical professional. For medical advice, please consult a healthcare provider. If the AI produces concerning content, please report it to support@quitvape.io.

Will QuitVape be available on Android?

We're working on it! Join the waitlist to be notified when Android launches.

I found a bug

Please email support@quitvape.io with:

• Your iPhone model and iOS version
• What you were doing when the bug occurred
• Screenshots if possible

Crisis Resources

If you're struggling with your mental health or having thoughts of self-harm:

• 988 Suicide & Crisis Lifeline: Call or text 988
• Crisis Text Line: Text HOME to 741741
• SAMHSA Helpline: 1-800-662-4357 (free, 24/7)